1. Eligibility for Returns

• Items can be returned within 15 days of delivery.
• To be eligible for a return, the item must:

2. Process for Returns

• To initiate a return, contact us at vp@grandmaa.in or +91-9311869340 with your order details and reason for the return.
• Upon approval, we will provide return shipping instructions.
• The cost of return shipping will be:

3. Refund Policy

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 7 business days and issued to your original payment method.
• Shipping fees are non-refundable, except in cases of defective or incorrect items.

4. Exchanges

• Exchanges are accepted for defective or incorrect items.
• To request an exchange, contact us at vp@grandmaa.in with your order details.

5. Non-Returnable Items

The following items cannot be returned or exchanged:

• Final-sale items or items marked as non-returnable.
• Intimate apparel, such as undergarments.
• Custom-made or personalized products.

6. Damaged or Defective Items

If you receive a damaged or defective item:

• Contact us immediately at vp@grandmaa.in or +91-9311869340 with photos of the damage.
• We will arrange a replacement, repair, or refund at no additional cost to you.

7. Cancellation Policy

• Orders can be canceled within 24 hours of placing the order.
• After this period, cancellations may not be possible if the order has already been processed or shipped.

8. Contact Information

For questions or concerns about our Return and Refund Policy, please contact us:
Cavardi Clothing
Email: vp@grandmaa.in
Phone: +91-9311869340

Thank you for shopping with Cavardi Clothing! We are committed to ensuring a seamless and satisfying shopping experience for you.